Last Updated: January 2026
Cutera, Inc. ("Cutera," "we," "our") respects your privacy and is committed to transparent data practices. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website at cutera.com and its subdomains (the "Website"), submit inquiries, or interact with our digital services. This policy applies to all Website visitors, including healthcare professionals, business partners, and prospective customers.
When you submit an inquiry form, request product specifications, schedule a demonstration, or contact us through the Website, we collect the information you voluntarily provide, which may include: name, email address, phone number, practice or facility name, medical specialty, geographic location, system of interest, and message content. We collect only the information necessary to respond to your inquiry and provide the requested services.
When you visit the Website, our servers and analytics tools automatically collect certain technical information, including: IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and date/time of access. This information is collected through standard web server logs and analytics technologies (cookies, web beacons) for the purposes of website operation, performance optimization, and aggregate usage analysis.
We use the information collected for the following purposes: (a) responding to your product inquiries and service requests; (b) providing requested product specifications, pricing, and clinical documentation; (c) scheduling clinical demonstrations and system evaluations; (d) connecting you with appropriate sales, clinical, or service personnel; (e) improving Website content and functionality based on aggregate usage patterns; (f) sending relevant product updates and clinical resources if you have opted in to communications; (g) complying with legal and regulatory obligations. We do not sell personal information to third parties.
We may share your personal information with: (a) Cutera employees and contractors who need access to fulfill your request (sales, clinical, service teams); (b) authorized regional distributors in your geographic area, if your inquiry requires local support; (c) technology service providers who assist with Website hosting, email delivery, and CRM systems, under data processing agreements; (d) legal and regulatory authorities when required by applicable law or in response to valid legal process. We require all third-party service providers to maintain appropriate data protection measures.
The Website uses cookies and similar technologies for: (a) essential Website functionality (session management, form submission); (b) analytics (understanding aggregate usage patterns to improve content and navigation); (c) performance optimization (page load times, error detection). You can control cookie preferences through your browser settings. Disabling essential cookies may limit Website functionality. We do not use cookies for cross-site behavioral advertising targeting.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, typically: inquiry data for 3 years from last interaction; Website analytics data for 26 months; service and warranty records for the duration of the service relationship plus 5 years. We delete or anonymize personal data when it is no longer needed for its original purpose, unless retention is required by law or for legitimate business purposes (warranty claims, regulatory compliance).
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, regular security assessments, and employee data handling training. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your personal information (subject to legal retention requirements); (d) object to or restrict certain processing activities; (e) request data portability in a machine-readable format; (f) withdraw consent for optional processing activities. California residents have additional rights under the CCPA/CPRA. European residents have rights under the GDPR. To exercise any of these rights, contact us using the information in Section 11.
Cutera is headquartered in the United States. If you access the Website from outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction. For transfers from the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission to provide appropriate safeguards for cross-border data transfers.
We may update this Privacy Policy periodically to reflect changes in our data practices or applicable laws. Material changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:
Cutera, Inc.
Privacy Officer
3240 Bayshore Blvd, Brisbane, CA 94005, USA
Email: [email protected]
Phone: +1 (415) 657-5500